TESt calls and enquiries

Measure the effectiveness of your sales team by using our mystery sales enquiry programme to assess the quality of the sales enquiry response. This ensures your sales team handle every sales enquiry to its maximum value and also highlights areas of opportunity.

Our reports focus on providing detailed customer service feedback and highlight missed sales opportunities which are designed to help increase sales.

Each sales enquiry comprises a comprehensive report and digital recording of the enquiry. We recognise that every business is a little different therefore the questions and content can be tailored to your specific requirements.

Benefit from reservation, wedding, conference and special event enquiry feedback.

Social media is a growing contact channel and we can measure the effectiveness of how these types of enquiry are handled.