We are delighted to provide all of our clients with fantastic service, including;

No Setup Fee
Unlike our competitors we do not charge a setup fee for any of our mystery guest services.

Competitive Rates
We are proud to offer a great product range at competitive rates and endeavour to match any written like-for-like quote.

Flexible Reports
Designed in house our reports allow 100% flexibility and are tailored to your specific requirements.

From the moment you engage us we integrate seamlessly into your business. We pride ourselves on a prompt turnaround of reports and communication.

Profit from Success
Our approach focuses on your sales growth and customer satisfaction, making your business more profitable.

What Our Clients Say

“We have worked with Chris & the team at Assured Customer Experience for seven years now.

They continue to demonstrate a real understanding of the hospitality industry but also have a real sense of the expectations of our customers.  They provide our hotel operations team with detailed ever evolving reports that help us to focus in on the detail of our customer’s experience. This helps us to continue to enhance our standards and ultimately improve our overall hotel profitability.

I personally hold Chris in the highest regard for his tenacity, enthusiasm and ability to dovetail his services alongside ours”
(Kevin Skeet Operations Director Legacy Hotels and Resorts)